Refund policy

RETURN & REFUND POLICY

We want you to be satisfied with your OFLEST order. We offer a 7-day return policy, which means you have 7 days from the date you receive your order to request a return.

RETURN ELIGIBILITY

To be eligible for a return:

• The item must be unused and in the same condition in which you received it.
• The item must be returned with its original packaging and included accessories, where applicable.
• You must provide your order details or other proof of purchase.
• The return request must be made within 7 days of delivery.

Items returned without first contacting us may not be accepted.

HOW TO REQUEST A RETURN

To request a return, contact us at:

oflestofficial@gmail.com

Please include your name, order details, reason for the return, and photos or videos where relevant.

If your return request is accepted, we will provide instructions on the next steps and how the product should be returned.

DAMAGED, DEFECTIVE OR INCORRECT ITEMS

Please inspect your order when you receive it.

If your product arrives damaged, defective, or different from what you ordered, contact us as soon as possible within the 7-day return period.

Please include your order details and clear photos or videos showing the issue so we can review the case and determine the appropriate resolution.

NON-RETURNABLE ITEMS

A return may not be accepted if:

• The return is requested more than 7 days after delivery.
• The product has been used, damaged, altered, or mishandled after delivery.
• Parts, accessories, or original packaging are missing.
• The item is returned without prior approval from OFLEST.

This does not affect returns for products that arrive damaged, defective, or incorrect, subject to our review.

EXCHANGES

If you would like a replacement or exchange, please contact us first.

Availability of replacements or exchanges may depend on product availability and the circumstances of the return.

REFUNDS

Once an approved return is received and inspected, we will notify you of the outcome.

If a refund is approved, we will provide the applicable refund instructions.

Because our current store operates primarily through Cash on Delivery (COD), the refund method and any information required to process the refund will be communicated to you after your return has been approved.

Refund processing times may vary depending on the method used.

RETURN SHIPPING

Return shipping arrangements and any applicable return shipping costs will be communicated when your return request is reviewed.

If you received a damaged, defective, or incorrect product, please contact us before sending anything back.

For return or refund questions, contact:

oflestofficial@gmail.com